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Terms and Conditions

 

Terms & Conditions

Effective Date: June 2025
Last Updated: [Insert Update Date When Posted]

Welcome to the official website of Safe & Secure Transport LLC, a freight coordination and logistics services provider operating in full compliance under the legal authority of Gateway Auto Transport Network INC (MC #1144364 / USDOT #3483925). By using this website or engaging our services, you agree to the following terms and conditions:

1. Legal Structure and Authority

Safe & Secure Transport LLC is a Florida-based independent logistics company operating under a formal brokerage contract with Gateway Auto Transport Network INC. All freight movements and dispatch operations are performed under Gateway’s federally licensed MC authority in accordance with FMCSA regulations.

2. Nature of Services

We do not sell physical products. We offer transportation coordination services which include:

  • Carrier vetting and dispatch
     
  • Route planning
     
  • Documentation and rate confirmation issuance
     
  • Communication between customer and carrier
     

All services are conducted with the customer’s best interest in mind and in accordance with the details outlined in the signed Dispatch Sheet / Rate Confirmation Agreement provided at the time of booking.

3. Deposits & Payment Terms

To initiate service, a non-refundable deposit is required by end of day on the date of pickup unless otherwise agreed to in writing. The remaining balance, if applicable, is typically paid directly to the carrier at delivery (unless prepaid in full).

If paying the full order amount via debit or credit card, full payment is due no later than the end of the pickup day. No portion of transport may begin without active payment verification.

Failure to meet these payment terms may result in shipment delay, cancellation, and/or forfeiture of any previously paid deposit.

4. Liability Disclaimer

Safe & Secure Transport LLC operates solely as a licensed freight broker. We do not take physical possession of any freight, vehicle, or asset at any time. We arrange transportation services through FMCSA-compliant, independently insured motor carriers.

We are not liable for:

  • Physical damage to any vehicle or freight during transit
     
  • Losses, delays, or costs arising from weather, carrier negligence, road conditions, or unforeseen circumstances
     
  • Missed delivery/pickup appointments
     
  • Storage or impound fees due to failed delivery attempts
     

All claims for damages must be made directly with the assigned carrier’s insurance provider. Carrier insurance and license documentation are available upon request.

5. Customer Obligations

By booking services with Safe & Secure Transport LLC, the customer agrees to:

  • Provide accurate pickup and delivery information
     
  • Ensure the freight or vehicle is available for loading at the scheduled time
     
  • Pay agreed-upon deposit or balance by required deadlines
     
  • Confirm any COD (Cash on Delivery) arrangements with the carrier
     
  • Notify us immediately of any issues that may impact transit
     

6. Cancellations & Refunds

Cancellations made after dispatch has been assigned may be subject to a minimum cancellation fee. Deposits are non-refundable once a truck has been assigned and/or a load confirmation has been issued. Full refunds are only considered if Safe & Secure Transport LLC is unable to assign a carrier within the agreed timeframe.

7. Non-Circumvention

Customers agree not to bypass or contract directly with any carriers introduced through Safe & Secure Transport LLC. Doing so constitutes breach of agreement and may result in legal and financial penalties.

8. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in courts located in Sarasota County, Florida.

9. Updates and Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted here with the β€œLast Updated” date changed accordingly.

πŸ“© For Questions or Claims:

Email: Roland@GatewayTransportServices.com
Phone: (941) 615-7502
Mailing Address: 734 Shamrock Blvd, Venice, FL 34293

Would you like this formatted as a downloadable PDF or Word document for use on your website or client materials?

You said:

please create a Pricavy Policy section as well.

ChatGPT said:

Certainly, Roland. Below is a Privacy Policy section written professionally and tailored specifically for Safe & Secure Transport LLC. It aligns with general privacy regulations (like GDPR/CCPA standards) while remaining simple and relevant to your transportation brokerage business.

Privacy Policy

Effective Date: June 2025
Last Updated: [Insert Date of Posting]

At Safe & Secure Transport LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our website or services.

By using our website or working with us, you consent to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Full name, phone number, and email address
     
  • Pickup and delivery addresses
     
  • Vehicle or freight details for transportation
     
  • Billing and payment information (when applicable)
     
  • Documents submitted via email or forms (e.g., BOLs, IDs)
     

We do not collect sensitive financial data unless directly authorized by you for invoicing or payment processing purposes.

Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details


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